December 15, 2017
Taking Your Retail Product into the Future with App Modernization
Most major companies and retailers have an app in circulation. Companies need to reach their customers via omni channels that modern consumers demand. Even B2B companies produce customer facing apps for enterprise. The app boom following the advent of smartphones in the early to mid 2000’s is now pivoting towards app modernization. How do you meet your customers’ demands and get ahead of the curve? We’ll look at what makes for a successful app modernization that can help find exciting new paths to success.
What is App Modernization?
TechTarget describes application modernization as an effort to create value out of existing applications. Applications are developed to serve a specific purpose for an end user or even to support other applications. App modernization typically involves re-writing existing code to make updates where needed while simultaneously salvaging existing elements that still hold value.
How to Measure App Modernization Projects
App Developer Magazine outlines four major areas key to measure for successful app modernization. First, it’s important to note time to application. Before launching into an app modernization project, define the amount of code that needs to be rewritten. Certain legacy systems require more heavy lifting than others. Second, measure worker productivity. How much time do workers save as a result of the app modernization? Third, measure website response rates. Especially if your modernization effort is customer facing, you will need to measure overall customer satisfaction and engagement rates. Last but not least, it is imperative to measure ROI and reduction in total cost of ownership or TCO.
Fujitsu Case Studies
Japanese information and communication technology (ICT) giant, Fujitsu, helps clients with application modernization in a multitude of industries. We typically think of consumer facing applications in app modernization, but they can also be internal. For example, Fujitsu helped the New Brunswick Motor Vehicle Branch, a public-sector entity, with updating an out of date IT system through app modernization. They needed to migrate legacy data to a more modern and accessible platform for drivers with the goals of simplifying support, reducing costs and improving road safety. Fujitsu used its proprietary progression suite to modernize applications to a Microsoft.Net platform. Through this system, all data was transferred over the course of a weekend.