Managing Service Providers for your Digital Transformation

  • September 22, 2017

    Managing Service Providers for your Digital Transformation

    When an organization undergoes a digital transformation, they combine new technologies to propel themselves into the current technological era. ITProportal defines the digital transformation as a company’s migration to the Internet of Things (IoT), cloud computing, big data and machine learning or AI.

    Digital transformations have changed the way humans interact with each other and technology. The rapid development of IoT connects consumers and business with the internet at all times. People expect faster, better results and digital assistants like Amazon’s Alexa or Apple’s Siri have raised the bar.

    Digitizing Today’s Economy

    Obsolescence of Human Interaction: The revolutionary aspect of digital transformations is the obsolescence of human interaction with technology to get work done. In the workplace, this can drive certain operational efficiencies but remains largely controversial as the role of humans in the workforce is drastically changing.

    Real-Time Expectations: Today’s economy and business climate demand real-time delivery of products and services. Companies that can capitalize on supply chain efficiency and agility will prevail.

    Importance of Cybersecurity: With the increasing reliance on the internet, we make ourselves more vulnerable to the growing number of sophisticated cyberattacks. These attacks can devastate businesses and security has never been more critical.

    Service Provider Partnerships

    When aligning your organization with service providers, make sure they can support and facilitate your digital transformation. Look for partners that can help you grow. ITProportal emphasizes the importance of making your managed service providers (MSPs) valued allies that can help you free up resources. Work with MSPs that allow you to focus on the core aspects of your business.

    MSPs can also help with data collection and analytics. Don’t only look for the service, look for a service provider that can provide insight for continuous improvement and drive operational efficiency.

    What to Look For

    When looking to hire a new service provider make sure they think strategically. Don’t simply look for transaction based relationships. Make sure your MSPs have a thorough understanding of your company’s strategic initiatives and strive to help you achieve them.